Supeior Material
Lead Free & Health Friendly
Acheived by Natural content
Inner Benefits:
- Harmless to health(especially for kids),
- Harmless to tap-water, especially suits for direct drinking water
Outer Benefits: N/A
Others: N/A
Errosion and Rust Ressitance
Acheived by Natural content: CrNi: 18/10(SUS304), CrNi: 18/14( 316L)
Inner Benefits:
- Water channel gets no green rust, no more harmful Lead out to the tap water.
Outer Benefits:
- suits both Indoor and Outdoor use, especially for seaside or heavy wet air space
Others: N/A
Cleaning and maintenance as easy as your sink
Acheived by surface treament—polishing
Inner Benefits:
- Without 2nd pollution to the products(no need to dip into the chroming liquid)
Outer Benefits:
- Satin, Semi-shiny and Shiny surface are available, all these are natural lusters and can be durable with daily cleaning routin.
- Easy get rid of build-up stains, fingerprints and waterprints.
- No more ugly oxidization spots or green stains after years use.
Others:
- ECO Friendly to water ( the luster of brass faucets acheived by chroming which is water polluted processing)
Superior tap-water quality
Acheived by precision processing: Wax casting
Inner Benefits:
- precision casting makes NO tiny holes in the water channel and maximumly elinimate the stays of stains and bacterias
Outer Benefits: N/A
Others: N/A
Product Warranty
SStaps covered by a warranty of 1 years from purchasing date on body leakage and all other components. During this period, parts with construction defects in material or workmanship will be replaced free of charge.
Notes:
- This warranty will not respond in the case of faults caused by unsuitable or improper use, wrong installation,natural wears, improper or careless treaments, wrong usage of cleaning or maintenance products.
- Clearance items not included
Delivery Time
Delivery time:
Shipping from Chicago warehouse across US
- Item in stock: within 1-2 working days
| Order time | To be shipped |
| Before 17:00(CHI local) | the same day |
| After 17:00(CHI local) | the next day |
- Item out of stock: To be informed
- DIY/Customization items: To be informed.
Shipping from UK warehouse across EU(including UK)
- Item in stock: within 1-2 working days.
| Order time | To be shipped |
| Before 08:00(London local) | the same day |
| After 08:00(Lodon local) | the next day |
- Item out of stock: To be informed
- DIY/Customization items: To be informed.
International Shipping from China wordwide
- Item in stock: within 1-2 working days
- Item out of stock: within 15 days
- DIY/Customization items: To be informed.
Notice:
- The above mentioned ready time are based on payment received.
- Shipping time depends on the Express couriers.
Shipping Policy
Domestic Shipping Express in USA
- Free shipping by TNT,Fedex ,UPs or DHL,USPS
- Delivery time to be 2-8 working days.
- free shipping not included area: Puerto Rico, Alaska and Hawaii
Domestic Shipping Express in UK
- Free shipping by LL,RM,YODEL,P&L,DHL,DPD,XDP
- Delivery time to be 1-3 working days
- free shipping not included area:
Internationa Shipping Express from UK to EU countiries
- Free shipping by RM,DPD,P&F,DHL
- Delivery time to be 2-9 working days.
- free shipping included area:
| Countries | Zone | Countries | Zone |
| Belgium | 1 | Croatia | 4 |
| Ireland | 1 | Czech Republic | 4 |
| Luxembourg | 1 | Estonia | 4 |
| Netherlands | 1 | Greece | 4 |
| France | 2 | Hungary | 4 |
| Germany | 2 | Latvia | 4 |
| Austria | 3 | Lithuania | 4 |
| Denmark | 3 | Poland | 4 |
| Finland | 3 | Romania | 4 |
| Italy | 3 | Slovakia | 4 |
| Portugal | 3 | Slovenia | 4 |
| San Marino | 3 | Gibraltar | 5 |
| Spain | 3 | Liechtenstein | 5 |
| Sweden | 3 | Norway | 5 |
| Bulgaria | 4 | Switzerland | 5 |
International Shipping Express from China to worldwide:
- by TNT,Fedex ,UPs or DHL
- delivery time to be 3-6 working days, and do not include delays for Customs Inspection.
—Free International shipping:
- A few items on SStaps offer with free international shipping costs worldwide or some specified countries, you don’t need to pay extra shipping costs in your checkout, and those items will be highlighted remarkably.
—International shipping costs:
Most of the items, unless otherwise stated, are not including international shipping costs in the prices. please note the shipping costs will be calculated based on the weight（Dead or Dimension Weight) of your package and delivery areas. you can view your total shipping costs in the Cart by a simply click before checkout.
If you are ordering multiple items from us, you’ll enjoy the most savings by our Premium Service. This gives you the ability to consolidate packages, which saves you even more on international shipping.
Shipping rate calculation are sujbect to the rules and regulations of International Express, and floats as per the fuel oil surcharges.
if weight more than 20KG, we will update the best shipping costs for you.
you have any doubts on the shipping rate, you are welcome to contact us.
Payment Methods
Currently we accept Paypal and Westernion, and Strip will be available soon, which allows us to accept all kind of payments: credit cards or direct payment through a PayPal account.
Coupon Policy
We offer Digital Coupons frequently on sstaps.com website or our social network sites such as Facebook, Twitter…
Notes:
- Each coupon is identified with coupon code, and has different requirements and rewards. read before use please.
- Coupons are intended by single use only.
- Some promotional offers may not be combined with other offers in the same order, Generally, only one coupon code may be used per order.
- Coupons’s face value cannot be exchanged for cash or gifts.
- Coupons cannot be extended once expired.
Changes & Cancellation
- Stock Item: Allowed, and request must be before shipment.once the item is on rounte, then have to proceed the returning policy.
- New production: NOT allowed.
- DIY items: NOT allowed.
Return Policy
After receiving the item, cancellation requests must be within 7days .
Notes: Clearance/DIY/New production items not accepted.
Defective returns:
Please e-mail us with photos or videos to show the item problem if there is any, once we have received the email, we will contact you to arrange the return/exchange details.
Return items should be under the original conditions:
- must not have been used/worn/washed;
- must not be missing pieces,with all tags attached;
- must be in the original good condition box and packing;
General Returns:
Customers who purchase items wrongly or want to change mind, please kindly read the following returning details:
Return items should be under the original conditions:
- must not have been used/worn/washed;
- must not be missing pieces(with all tags attached);
- must not be a clearance /liquidation /closeout /DIy item;
- must be in re-salable condition;
- must be free from scratches and or defects;
- must be in the original good condition box and packing;
- must be in the original box and package;
please CONTACT US and provide photos reference prior to return.
- The period of 7 days is calculated from the date the item is received. Any item exceeds 7days, we do not accept refund or exchange.
- The refund would be processed after the item is received by our warehouse staff, which is confirmed to be in good condition
- It would be at the buyer’s own cost to return the unwanted item. We will also deduct the cost for shipping the item to you.
– The refund will be done through Paypal within 3 working days after we receive the item and it will be transferred to the original account only.
— please Keep your tracking number to ensure shipment can be traced promptly(in case of any or loss damage in the shipment), We can’t refund the payment without receiving the return items.
Must Read for Buyer outside USA/UK/EU
Check and know connector size of hot/code waterlines to your supplypipe.
| size | Applicable zone(Default) |
| G9/16″ | North American (US,Canada) South Americian |
| G3/8″ | European countries |
| G1/2″ | Asia,Oceania,Mid East |
if without request statement from buyers,we will offer by default as below and will not replace for you unless you pay the freight.
Flow Rate For your reference
USA:
(we work with US california standard, if your are buyer from cananda, 7.5-9l/min will be the default)
| Flow Rate Class | US standard | US California | |
| Maximum Flow Rate in gpm | Dynamic pressure at | ||
| Kitchen faucets | 2.2gpm | 1.8gpm | 60psi |
| 8.3l/min | 6.8l/min | 4.14bar | |
| residential Lavatory Faucets | 2.2gpm | 1.2gpm | 60psi |
| 8.3l/min | 4.6l/min | 4.14bar | |
| Shower Set | 2.5gpm | 2.0gpm | 80psi |
| 9.5l/min | 7.6l/min | 5.52bar | |
| public lavatory faucets | 0.5gpm | 0.5gpm | 60psi |
| 1.9l/min | 1.9gpm | 4.14bar | |
Australia:
(if without special requirments, our default flow rate will be 7.5-9l/min )
| Flow Rate Class | Australia Standard(WELS only) | ||
| good | very good | excellent | |
| Kitchen faucets | 6-8l/min | 4-6l/min | 4l/min or less |
| lavatory faucets | 4-6l/min | 2-4l/min | 2l/min or less |
| Shower faucets | 7-9l/min | 5-7l/min | 5l/min or less |
EU and Rest
| Flow Rate Class | European standard | |
| (maximum of 15 l/min at 3 bar) | Dynamic pressure at | |
| our standard offer | 7.5-9.0l/min | 3.00bar |
